JOB TITLE Business Improvement Manager
POST NUMBER 010460
WEEKLY WORKING HOURS 37
SALARY RANGE £39,186 to £42,403 pa – pro rata for hours worked
TYPE OF CONTRACT 12 months fixed term
LOCATION Stevenage/Hybrid
ABOUT THE ROLE
As a Business Improvement Manager, you will lead on various projects supporting the implementation of new legislation, including the Social Housing Regulation Bill requirements, Building Safety Act, Council’s Future Town, Future Council priorities across our housing team.
Successful candidates will ideally have a good working knowledge across all areas within social housing. There will be an opportunity to develop your skills and knowledge further.
You will be part of a team which support Stevenage Borough Council’s programme to modernise social housing as part of its vision to develop the town.
ABOUT YOU
You ideally will have or be able to develop:
• A good understanding of issues affecting local government including a knowledge of government policy and initiatives affecting housing.
• A good understanding of how to analyse and interpret financial, performance and resource information and produce complex project reports.
• Ability to manage a programme of challenging projects and to lead and contribute to major projects, programmes, and initiatives.
• Ability to produce and present reports and presentations summarising complex project / business information, including statistical information.
• Experience of working in a customer experience focused environment, developing improved digital customer experience and delivery business process change.
The candidate will be committed to delivering excellent customer service, have demonstrable experience, hold a relevant related qualification and be able to effectively manage and prioritise own workload.
OUR BENEFITS
• Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• Flexible working: available upon request, subject to operational requirements.
• Part time and Job share opportunities - all our full-time vacancies are open to job share unless otherwise stated.
• A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave.
• 25 days holiday rising to 31 days (depending on Local Government service)
• An extensive range of learning and development opportunities
• Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family and relationship issues
• Season ticket loans and discounts for public transport
• Cycle to Work scheme
• Stevenage Credit Union: secure savings, free life insurance and access to cheap loans.
• Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC)
• Discounted Health and Fitness membership
• Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union.
HOW TO APPLY
All applications must be made on online - please visit https://jobs.stevenage.gov.uk/StevenageBorough/Home
For an informal discussion about this role please contact
Name Matt Gough
Email matthew.gough@stevenage.gov.uk
Closing date for receipt of applications: 26 May 2024
Interviews will be held week commencing: 3 June 2024
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
