JOB TITLE Technical Support Officer
POST NUMBER 000858
WEEKLY WORKING HOURS 22.2 hours Wed-Fri (fixed days)
SALARY RANGE £26,824 to £29,540 pa pro-rata for hours worked
TYPE OF CONTRACT 2 year fixed term
LOCATION Hybrid working
ABOUT THE ROLE
- You will provide technical and administrative support to the department
- Word processing, scanning, data inputting, all of which must be accurate for the production of statistical information and reporting
- Taking payments and processing invoices
- Working across a number of sections within the department
ABOUT YOU
The successful candidate will have:
- Computer literacy across a wide range of programs including Word, Excel and Outlook and the ability to quickly adapt to using other software packages with strong keyboard skills
- The ability to multi task across different sections within the department and be a valued team member
- Excellent communication skills and first class customer care qualities
- Work under pressure meeting deadlines with accuracy and in line with statutory requirements
OUR BENEFITS
• Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• Flexible working: available upon request, subject to operational requirements.
• Part time and Job share opportunism - all our full-time vacancies are open to job share unless otherwise stated.
• A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave.
• 25 days holiday rising to 31 days (depending on Local Government service)
• An extensive range of learning and development opportunities
• Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family and relationship issues
• Season ticket loans and discounts for public transport
• Cycle to Work scheme
• Stevenage Credit Union: secure savings, free life insurance and access to cheap loans.
• Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC)
• Discounted Health and Fitness membership
• Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union.
HOW TO APPLY
All applications must be made on online - please visit https://jobs.stevenage.gov.uk/StevenageBorough/Home
For an informal discussion about this role please contact
Name Christina Barnes
Job Title Technical Support Manager
Email christina.barnes@stevenage.gov.uk
Closing date for receipt of applications: 29 August 2025
Interviews will be held: week commencing 8September 2025
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
