JOB TITLE No More Service Support Worker
POST NUMBER 014331
WEEKLY WORKING HOURS 37 hours
SALARY RANGE £29,093 to £31,586 pa – pro rata for hours worked
TYPE OF CONTRACT Fixed term to 31 March 2026
LOCATION Stevenage
ABOUT THE ROLE
As a representative of Stevenage Borough Council, you will manage a caseload of 15-20 clients to provide an intensive support to address substance misuse and offending. Working co-operatively with partners to develop a support programme tailored to the individual client, agreeing contact dependant on clients’ needs, including outside of normal business hours
To actively challenge relevant issues and help remove the barriers that prevent people from tackling their substance misuse and changing their behaviours.
Provide practical and emotional support, applying the principles of effective casework when supporting clients and signpost clients for support and guidance to partner agencies.
To represent The No More Service and Stevenage Borough Council at internal and external meetings including Multi Agency Risk Management Meetings, Child Protection Conferences and Professional Meetings.
ABOUT YOU
The successful candidate will have:
• Previous experience working intensively and assessing individuals and families with complex needs, taking a multi-agency approach
• Excellent communication skills, resilience and good judgement and problem-solving skills.
• You will be able to work on your own initiative as well as part of a team, deal calmly and confidently with emotional situations and have the ability to understand the needs and perceptions of residents.
OUR BENEFITS
• Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• Flexible working: available upon request, subject to operational requirements.
• Part time and Job share opportunities - all our full-time vacancies are open to job share unless otherwise stated.
• A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave.
• 25 days holiday rising to 31 days (depending on Local Government service)
• An extensive range of learning and development opportunities
• Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family and relationship issues
• Season ticket loans and discounts for public transport
• Cycle to Work scheme
• Stevenage Credit Union: secure savings, free life insurance and access to cheap loans.
• Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC)
• Discounted Health and Fitness membership
• Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union.
HOW TO APPLY
All applications must be made on online - please visit https://jobs.stevenage.gov.uk/StevenageBorough/Home
For an informal discussion about this role please contact
Name Catherine Davies
Job Title Complex Needs & Community Safety Operations Manager
Phone Number 01438 242666
Email catherine.davies@stevenage.gov.uk
Closing date for receipt of applications: 25 March 2025
Interviews will be held week commencing: 31 March 2025
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/equality-and-diversity
