JOB TITLE ICT Senior Infrastructure Technical Engineer
POST NUMBER 000745
WEEKLY WORKING HOURS 37
SALARY RANGE £40,476 to £43,693 pa – pro rata for hours worked
TYPE OF CONTRACT Permanent
LOCATION Stevenage/Hertford/Remote
ABOUT THE ROLE
This is an exciting opportunity for a highly skilled professional who is passionate about technology and dedicated to enhancing community services through innovative IT solutions.
• Plan and design new technologies and upgrades to existing systems, particularly around Microsoft 365 and Azure solutions.
• Create and implement IT policies and standards.
• Lead and manage major incidents, providing troubleshooting and resolution without extensive direction.
• Collaborate with project managers to ensure successful project delivery.
• Work with third-party experts and internal teams to design and implement solutions.
• Take ownership of enterprise technologies and ensure their optimal performance.
• Stay updated with the latest technology trends and best practices.
• Provide technical expertise and guidance to the team.
• Participate in change management processes, including risk assessment and mitigation.
• Support the infrastructure team in various capacities, including on-premises and cloud technologies.
ABOUT YOU
The successful candidate will have
• Proven track record of planning, designing, and implementing IT solutions.
• Extensive knowledge of Microsoft 365 and Azure solutions.
• Strong problem-solving skills and ability to handle major incidents independently.
• Experience working with project managers and leading projects.
• Excellent communication and collaboration skills.
• Ability to drive and occasionally work on-site as required.
• Enthusiastic and proactive attitude, with a desire to grow and take on new challenges.
OUR BENEFITS
• Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• Flexible working: available upon request, subject to operational requirements.
• Part time and Job share opportunities - all our full-time vacancies are open to job share unless otherwise stated.
• A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave.
• 25 days holiday rising to 31 days (depending on Local Government service)
• An extensive range of learning and development opportunities
• Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family and relationship issues
• Season ticket loans and discounts for public transport
• Cycle to Work scheme
• Stevenage Credit Union: secure savings, free life insurance and access to cheap loans.
• Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC)
• Discounted Health and Fitness membership
• Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union.
HOW TO APPLY
All applications must be made on online - please visit https://jobs.stevenage.gov.uk/StevenageBorough/Home
For an informal discussion about this role please contact
Name Graham Poplett
Job Title ICT Infrastructure Services Manager
Phone Number 01438 242560
Email graham.poplett@stevenage.gov.uk
Closing date for receipt of applications: 4 May 2025
Interviews will be held week commencing: 19 May 2025
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/equality-and-diversity