JOB TITLE Temporary Accommodation Support Officer
POST NUMBER 013291
WEEKLY WORKING HOURS 37
SALARY RANGE £31,364 to £34,664 pa – pro rata for hours worked
TYPE OF CONTRACT Fixed term until 31 March 2025
LOCATION Various sites based in Stevenage
ABOUT THE ROLE
The purpose of this role is to deliver a comprehensive housing management and support service to a portfolio of temporary and emergency accommodation which will include a range of schemes and tenures.
Duties include:
• Risk and needs assessing complex and vulnerable homeless applicants placed in interim accommodation, in accordance with the Councils statutory duties; making informed decisions over placement, undertaking suitability assessments, taking into account best use of accommodation and the needs of the applicant and others
• Facilitating move-on to general needs accommodation – monitoring and placing bids and managing direct offers
• Licence enforcement with proportionate consideration given to legislation/case law and the aims within the Council’s Homelessness and Rough Sleeper Strategy to eradicate rough sleeping within the borough.
• Ensuring property safety - health and safety compliance, and monitor and report health and safety concerns in accordance with Health Safety Policy and Procedures
• Completing regular building health and safety checks and testing of fire alarm and panic alarm equipment in temporary and emergency accommodation
• Carrying out regular home visits to safeguard the applicant, other residents and Council stock.
• Attend and contribute to professionals’ meetings to support the safeguarding of vulnerable adults and children.
ABOUT YOU
The successful candidate will be able to manage an ongoing caseload meeting the needs of all clients, especially the vulnerable with more complex housing needs. They will be resilient and assertive when working with high-risk client groups consisting of Registered Sex Offender’s, prolific and violent offenders, those battling addiction, prison leavers and those with complex or undiagnosed mental health conditions. The successful candidate will have ability to deal with conflicting priorities and emergency situations. Managing challenging behaviour in a professional manner is imperative, summoning appropriate medical or social assistance as necessary and maintaining professional boundaries.
OUR BENEFITS
• Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• Flexible working: available upon request, subject to operational requirements.
• Part time and Job share opportunities - all our full-time vacancies are open to job share unless otherwise stated.
• A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave.
• 25 days holiday rising to 31 days (depending on Local Government service)
• An extensive range of learning and development opportunities
• Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family and relationship issues
• Season ticket loans and discounts for public transport
• Cycle to Work scheme
• Stevenage Credit Union: secure savings, free life insurance and access to cheap loans.
• Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC)
• Discounted Health and Fitness membership
• Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union.
HOW TO APPLY
All applications must be made on online - please visit https://jobs.stevenage.gov.uk/StevenageBorough/Home
For an informal discussion about this role please contact
Name Kat Marshall
Job Title Temporary Accommodation Manager
Phone Number 07936 958669
Email kat.marshall@stevenage.gov.uk
Closing date for receipt of applications: 15 October 2024
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
