JOB TITLE Domestic Abuse Assistant
POST NUMBER 004608
WEEKLY WORKING HOURS 37
SALARY RANGE £26,824 to £29,540pa pro rata for hours worked
TYPE OF CONTRACT Fixed term to 31 March 2026
LOCATION Stevenage
ABOUT THE ROLE
An exciting opportunity has arisen within our Community Advice and Support Team for a Domestic Abuse Assistant to join us in supporting people experiencing domestic abuse across Hertfordshire.
Based at the refuge you will play a key role in the delivery of our domestic abuse service by supporting survivors of domestic abuse in our refuge and safe accommodation. Supporting the clients with move on plans, sign ups and move outs and supporting the work carried out by partner agencies.
ABOUT YOU
The successful candidate will have a flexible approach to working and have excellent communication skills.
You will be able to work on your own initiative as well as part of a team, deal calmly and confidently with emotional situations and have the ability to understand the needs and perceptions of residents.
A full UK driving licence (with access to own vehicle) is desirable.
OUR BENEFITS
• Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• Flexible working: available upon request, subject to operational requirements.
• Part time and Job share opportunism - all our full-time vacancies are open to job share unless otherwise stated.
• A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave.
• 25 days holiday rising to 31 days (depending on Local Government service)
• An extensive range of learning and development opportunities
• Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family and relationship issues
• Season ticket loans and discounts for public transport
• Cycle to Work scheme
• Stevenage Credit Union: secure savings, free life insurance and access to cheap loans.
• Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC)
• Discounted Health and Fitness membership
• Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union.
HOW TO APPLY
All applications must be made on online - please visit https://jobs.stevenage.gov.uk/StevenageBorough/Home
For an informal discussion about this role please contact
Name Tania King
Job Title Domestic Abuse Liaison Officer
Phone Number 01438 242666
Email tania.king@stevenage.gov.uk
Closing date for receipt of applications: 05 December 2025
Interviews will be held week commencing: 15 December 2025
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
