JOB TITLE Utility Service Charge Officer
POST NUMBER 013180
WEEKLY WORKING HOURS 37
SALARY RANGE £32,654 to £35,954 pa – pro rata for hours worked
TYPE OF CONTRACT Fixed Term 1 year
LOCATION Stevenage
ABOUT THE ROLE
• Responsible for providing a comprehensive utility bills recharge service to tenants and leaseholders.
• Work closely with Finance Team and the budget holder to ensure adequate annual accruals and profiling of spend against budgets is completed within the specified time frames.
• Liaison with internal stakeholders to ensure that meters are read regularly whilst monitoring and investigating the Flat block’s energy consumption and acting accordingly.
• Provide a consistent approach to scrutinising and challenging utility invoices with providers and the lead on reviews and developments of any new policies and procedures relating to utility charges management.
ABOUT YOU
The successful candidate will have
• A keen eye for detail.
• Experience in database and information management.
• Ability to provide an organised consistent approach.
• Ability to gather, scrutinise and collate lots of data.
• To understand and challenge invoices with providers.
• Lead on reviews and developments of any new policies and procedures relating to utility charges management.
• Work well alone and with other teams to achieve objectives.
OUR BENEFITS
• Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• Flexible working: available upon request, subject to operational requirements.
• Part time and Job share opportunism - all our full-time vacancies are open to job share unless otherwise stated.
• A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave.
• 25 days holiday rising to 31 days (depending on Local Government service)
• An extensive range of learning and development opportunities
• Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family and relationship issues
• Season ticket loans and discounts for public transport
• Cycle to Work scheme
• Stevenage Credit Union: secure savings, free life insurance and access to cheap loans.
• Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC)
• Discounted Health and Fitness membership
• Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union.
HOW TO APPLY
All applications must be made on online - please visit https://jobs.stevenage.gov.uk/StevenageBorough/Home
For an informal discussion about this role please contact
Name Emma Goff
Job Title Senior Income Officer
Phone Number 07702 916902
Email emma.goff@stevenage.gov.uk
Closing date for receipt of applications: 6 December 2024
Interviews will be held week commencing: 16 December 2024
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
